Survey

1. How often do you make impulse purchases?

A. Very often

B. Occasionally

C. Rarely

D. Never

2. How often do you shop using your smartphone?

A. Daily

B. Weekly

C. Monthly

D. Never

3. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

4. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

5. Do you buy digital gifts (e-gift cards, game credits) for others?

A. Yes, often

B. Yes, occasionally

C. No

6. Do you enjoy browsing stores without intending to buy anything?

A. Yes, as a leisure activity

B. Sometimes

C. No, I only go when I need something

7. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important

8. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

9. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

10. What is your attitude toward trendy items?

A. I buy them quickly

B. I wait to see if they last

C. I generally avoid them