Survey

1. Have you made any online purchases this week?

A. Yes

B. No

2. Do you enjoy browsing stores without intending to buy anything?

A. Yes, as a leisure activity

B. Sometimes

C. No, I only go when I need something

3. Do you buy digital gifts (e-gift cards, game credits) for others?

A. Yes, often

B. Yes, occasionally

C. No

4. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important

5. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

6. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

7. What is your primary motivation for trying a new brand?

A. Price

B. Recommendations

C. Advertising

D. Sustainability/Ethics

8. Do you add items to a wishlist or cart to buy later?

A. Yes, all the time

B. Sometimes

C. No

9. Do you prefer experiences (travel, concerts) over physical goods?

A. Yes, definitely

B. I value both equally

C. No, I prefer physical goods

10. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns