Survey

1. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

2. Do you set a monthly budget for discretionary spending?

A. Yes, and I stick to it

B. Yes, but I often exceed it

C. No

3. Are you influenced by a product's packaging?

A. Yes, greatly

B. A little

C. Not at all

4. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

5. Do you pay for shipping to get items faster?

A. Yes, often

B. Only if absolutely necessary

C. No, I always choose free shipping

6. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

7. How often do you shop second-hand or refurbished items?

A. Often

B. Occasionally

C. Rarely

D. Never

8. How do you feel about personalized product recommendations?

A. They are helpful

B. They are creepy

C. I don't notice them

9. How do you dispose of items you no longer need?

A. Donate

B. Sell

C. Recycle

D. Throw away

10. How often do you shop for pet supplies?

A. Weekly

B. Monthly

C. A few times a year

D. Not applicable