Survey

1. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

2. How much time do you spend on social media daily?

A. Less than 1 hour

B. 1-2 hours

C. 3-4 hours

D. More than 4 hours

3. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

4. Have you made any online purchases this week?

A. Yes

B. No

5. How do you usually discover new products?

A. Social Media

B. Search Engines

C. Email Newsletters

D. Word of Mouth

6. How important is a brand's social or environmental stance to you?

A. Very important

B. Somewhat important

C. Not important

7. Do you prefer experiences (travel, concerts) over physical goods?

A. Yes, definitely

B. I value both equally

C. No, I prefer physical goods

8. How often do you try a new brand of a common household item?

A. Often

B. Occasionally

C. Rarely

D. Never

9. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important

10. How do you organize your shopping receipts?

A. Digitally scan/filing

B. Keep them in a drawer

C. Throw them away immediately