Survey

1. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

2. How often do you shop for groceries?

A. Daily

B. 2-3 times a week

C. Once a week

D. Less than once a week

3. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

4. Do you compare prices across different websites before buying?

A. Always

B. Often

C. Sometimes

D. Never

5. How often do you shop for pet supplies?

A. Weekly

B. Monthly

C. A few times a year

D. Not applicable

6. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

7. What is your primary motivation for trying a new brand?

A. Price

B. Recommendations

C. Advertising

D. Sustainability/Ethics

8. What is your preferred way to relax after a long day?

A. Watch TV/Movies

B. Read

C. Exercise

D. Cook

E. Spend time with family/friends

9. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

10. How often do you make impulse purchases?

A. Very often

B. Occasionally

C. Rarely

D. Never