Survey

1. Do you add items to a wishlist or cart to buy later?

A. Yes, all the time

B. Sometimes

C. No

2. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

3. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

4. How important is it that a product is Made in USA?

A. Very important

B. Somewhat important

C. Not important

5. Do you use coupons or discount codes when shopping?

A. Always

B. Often

C. Sometimes

D. Never

6. How do you feel about in-app purchases?

A. I make them regularly

B. I've made a few

C. I avoid them

7. How do you feel about personalized product recommendations?

A. They are helpful

B. They are creepy

C. I don't notice them

8. Do you pay for shipping to get items faster?

A. Yes, often

B. Only if absolutely necessary

C. No, I always choose free shipping

9. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

10. What type of products do you most frequently buy online?

A. Electronics

B. Clothing

C. Books & Media

D. Home Goods

E. Groceries